Strategy maps : converting intangible assets into tangible outcomes / Robert S. Kaplan, David P. Norton.
نوع المادة : نصالناشر:Boston : Harvard Business School Press, [2004]تاريخ حقوق النشر: copyright 2004وصف:xviii, 454 pages : illustrations ; 25 cmنوع المحتوى:- text
- unmediated
- volume
- 1591391342 (hbk)
- 9781591391340 (hbk)
- HD30.28 K35443 2004
نوع المادة | المكتبة الحالية | رقم الطلب | رقم النسخة | حالة | تاريخ الإستحقاق | الباركود | |
---|---|---|---|---|---|---|---|
كتاب | UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HD30.28 K35443 2004 (إستعراض الرف(يفتح أدناه)) | C.1 | Library Use Only | داخل المكتبة فقط | 30010000400330 |
Browsing UAE Federation Library | مكتبة اتحاد الإمارات shelves, Shelving location: General Collection | المجموعات العامة إغلاق مستعرض الرف(يخفي مستعرض الرف)
HD30.28 K3543 2006 Alignment : using the balanced scorecard to create corporate synergies / | HD30.28 K35434 2008 The execution premium : linking strategy to operations for competitive advantage / | HD30.28 K3544 2001 The strategy-focused organization : how balanced scorecard companies thrive in the new business environment / | HD30.28 K35443 2004 Strategy maps : converting intangible assets into tangible outcomes / | HD30.28 .K37 2009 التخطيط الاستراتيجي : عرض نظري و تطبيقي / | HD30.28 .K37 2009 التخطيط الاستراتيجي : عرض نظري و تطبيقي / | HD30.28 .K373 2018 التخطيط الاستراتيجي بالسيناريو / |
Includes bibliographical references and index.
Pt. I. Overview -- 1. Introduction -- 2. Strategy Maps -- Pt. II. Value-Creating Processes -- 3. Operations Management Processes -- 4. Customer Management Processes -- 5. Innovation Processes -- 6. Regulatory and Social Processes -- Pt. III. Intangible Assets -- 7. Aligning Intangible Assets to Enterprise Strategy -- 8. Human Capital Readiness -- 9. Information Capital Readiness -- 10. Organization Capital Readiness -- Pt. IV. Building Strategies and Strategy Maps -- 11. Customizing Your Strategy Map to Your Strategy -- 12. Planning the Campaign -- Pt. V. The Case Files -- 13. Private-Sector Organizations -- 14. Public-Sector Organizations -- 15. Nonprofit Organizations.
"Robert S. Kaplan and David P. Norton introduced a revolutionary performance measurement system called the Balanced Scorecard to enable companies to quantify critical intangibles such as people, information, and culture." "Based on their work with more than 300 organizations spanning over a dozen years, Kaplan and Norton have created a new tool that has turned out to be as important an innovation as the Balanced Scorecard itself: strategy maps. Just as you can't manage what you can't measure, say Kaplan and Norton, you can't measure what you can't describe." "Providing the missing link between strategy formulation and implementation, Strategy Maps is a blueprint for describing, measuring, and aligning intangible assets for superior performance."--BOOK JACKET.