Disasters 2.0 : the application of social media systems for modern emergency management / Adam Crowe ; foreword by Dennis Mileti

Includes bibliographical references and index.

Section I: Social Media, Organizational Engagement, and the Impact of Citizens (Social Media Systems: Overview and Purpose ; Citizen Journalism: The Rise and Impact of New Media ; Mountains or Molehills: Engagement Challenges in the Application of Social Media ; The Yellow Tape Conundrum: Citizen and Responder Responsibility). Section II: Social Media Policy, Procedure, Integration, and Analysis Who's the Sheriff in These Parts? Monitoring and Analysis of Social Media Information (White Hot or White Noise? Aggregation and Validation of Social Media Information ; When Status Quo Becomes Obsolete: Modern Integrated Emergency Warning and Notification Strategies ; Volunteer and Donations Management 2.0: How Social Media Has Revolutionized the Management and Recruitment of People and Supplies ; The Elephant in the Emergency Operations Center: The Fundamental Flaw within Formal Response Systems). Section III: Social Media Tools and the Power of Virtual CommunityIt Takes a Village to Raise a Prepared Community: The Power and Purpose of Crowdsourcing (The Beaten Browser: The Rise of Video, Voice, and Information on the Go ; Location, Location, Location: The Power of Geospatial Technologies and the Environment on Social Systems ; Get Your Head into the Cloud: Available Tools and Systems to Improve Emergency Management Functions). Appendix A: Disasters Referenced by Chapter. Appendix B: Answer KeyIndex