Implementing and managing telework : a guide for those who make it happen / Bill Fenson and Sharon Hill ; foreword by Timothy J. Kane.

Includes bibliographical references and index.

Foreword / Timothy J. Kane -- 1. It's Broke, But We Can Fix It! -- 2. In the Beginning -- 3. Keeping It On the Up and up -- 4. Feeling Safe and Secure -- 5. Home Away from Home -- 6. An Organized Response -- 7. Preparing for Disaster -- 8. The Implementation Process -- 9. Clearing the Hurdles -- App. A. Labor Union Opinions and Sample Agreements -- App. B. Sample Telework Documents.

"This book provides indispensable guidance in designing the tools for choosing and managing teleworkers - the telework guidelines, policies, assessments, evaluations, home safety inspection forms, sample labor union telework agreements, and advice from human resource specialists and managers who have successfully implemented telework." "Even if you decide that teleworking isn't appropriate for your firm at the present time, the information included in this book may convince you of the soundness of a telework contingency plan, especially in the aftermath of September 11. When the unexpected happens, having a telework plan in place can ameliorate the chaotic conditions facing workers who are suddenly displaced from the office. Among the challenges addressed in this book are compliance with the law, ergonomically correct home offices, and remote computer security issues. Replete with valuable resources, including Web sites, consultants, and software, this book also explains how to avoid such primary stumbling blocks to successful telework as teleworker isolation, coworker resentment, and managerial resistance."--BOOK JACKET.