Managing diversity--the courage to lead / Elsie Y. Cross.

Includes bibliographical references (pages [235]-238) and index.

Leadership for Democracy: The Managing Diversity Intervention -- Behind the Model -- Managing Diversity: The Beginning of a Theory -- From Theory to Practice -- The Theory Evolves -- "Jaraco Corporation": A Case Study in Culture Change -- White Men as Champions -- Putting It All Together: The CoreStates Story -- What We Need to Know to "Manage Diversity" -- Citizens All: Toward the Future -- The Discourses of Diversity: The Links Between Conversation and Organizational Change / Nancie Zane -- Measuring Results / Joseph Potts -- The Language of Diversity: An Introductory Guide.

"Elsie Y. Cross draws on her own experiences as an African American woman to provide the practical assistance today's organizational leaders need. She demonstrates how oppression functions at the individual, group, and systems levels, and makes clear that if executives are to solve these problems in the workplace, they need to confront their own emotional and psychological barriers first."--BOOK JACKET.