Advances in management accounting. Volume 18 / edited by Marc J. Epstein and John Y. Lee.

Includes bibliographical references.

Introduction / Marc J. Epstein and John Y. Lee -- An exploratory study of strategic performance measurement systems / Al Bento and Lourdes Ferreira White -- Service quality, service recovery, and financial performance: an analysis of the US airline industry / Khim Ling Sim, Chang Joon Song and Larry N. Killough -- Nonfinancial performance measures and earnings management / Hassan R. HassabElnaby, Emad Mohammad and Amal A. Said -- Quantifying the impact of cost accounting system design on manufacturing performance: a simulation approach / Robert Hutchinson -- How decision preference impacts the use of persuasive communication frames in accounting / Christopher D. Allport, John A. Brozovsky and William A. Kerler III -- Facilitating a team culture: a collaborative balanced scorecard as an open reporting system / Hemantha S.B. Herath, Wayne G. Bremser and Jacob G. Birnberg -- Examining both sides of stakeholder engagement: behavioral implications in interorganizational alliances / Jane Cote and Claire Kamm Latham -- Management control and web-based corporate reporting: an empirical exploratory study / Sylvie Héroux and Jean-François Henri.

Advances in Management Accounting" ("AMA") publishes well-developed articles on a variety of current topics in management accounting that are relevant to researchers in both practice and academe. As one of the premier management accounting research journals, "AMA" is well poised to meet the needs of management accounting scholars.