A matter of ethics : facing the fear of doing the right thing / by Teri J. Traaen.

Includes bibliographical references (pages 259-262) and indexes.

Ch. I. A Practical Overview -- Ch. II. Personal Behavior and Doing the Right Thing -- Ch. III. The Field of Ethics and Public Administration in Review -- Ch. IV. Accountability and Decision Making in the Public Sector -- Ch. V. A Failure of Integration -- Ch. VI. Employees and Their Impact on the Organization -- Ch. VII. Practical Exercises -- Developing Ethical Standards -- Ch. VIII. Organizational Development -- Ch. IX. The Impact of Trust on the Organization's Culture -- Ch. X. Personal Definitions and Companion Concepts Serving to Define and Redefine Ethic Behavior -- Day to Day and Moment to Moment -- Ch. XI. Establishing a Supervisory Protocol -- Ch. XII. Ethics Training and Development From the Ground Up -- Ch. XIII. Training Modules.