Effective crisis communication : moving from crisis to opportunity / editors, Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger.
نوع المادة : نصالناشر:Thousand Oaks : SAGE, [2011]تاريخ حقوق النشر: copyright 2011الطبعات:2nd edوصف:239 pages : illustrations ; 23 cmنوع المحتوى:- text
- unmediated
- volume
- 1412980348 (pbk.)
- 9781412980340 (pbk.)
- 141298033X
- 9781412980333
- HD49 .U44 2011
نوع المادة | المكتبة الحالية | رقم الطلب | رقم النسخة | حالة | تاريخ الإستحقاق | الباركود | |
---|---|---|---|---|---|---|---|
كتاب | UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HD49 .U44 2011 (إستعراض الرف(يفتح أدناه)) | C.1 | Library Use Only | داخل المكتبة فقط | 30010011126822 | ||
كتاب | UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HD49 .U44 2011 (إستعراض الرف(يفتح أدناه)) | C.2 | المتاح | 30010011137742 | ||
كتاب | UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HD49 .U44 2011 (إستعراض الرف(يفتح أدناه)) | C.3 | المتاح | 30010011110933 |
Rev. edition of: Effective crisis communication : moving from crisis to opportunity / Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger. 2007.
Includes bibliographical references and index.
Defining crisis communication -- Lessons on managing crisis uncertainty -- Lessons on effective crisis communication -- Lessons on effective crisis leadership -- Examples of success and failure in industrial accidents -- Examples of success and failure during outbreaks of food-borne illness -- Examples of success and failure in response to terrorism -- Examples of success and failure during natural disasters -- Examples of success and failure during financial crises -- Learning through failure -- Risk communication -- Responding to the ethical demands of crisis -- Crisis as inspiring renewal through effective crisis communication.