Managing human behavior in public and nonprofit organizations / Robert B. Denhardt, Janet V. Denhardt, Maria P. Aristigueta.

Includes bibliographical references and index.

A textbook management and organizational behavior which focuses on public organizations, nonprofit organizations, and school systems. The authors attempt to foster competency in critical management and leadership skills including communication, motivation, teamwork, group dynamics, and decision-making.

Organizational behavior as a way of thinking and acting -- Knowing and managing yourself -- Fostering creativity -- Managing stress -- Decision making -- Motivating yourself and others -- Leadership in public organizations -- Power and organizational politics -- Communicating effectively with others -- Working in groups and teams -- Managing conflict -- Organizational change -- Representing the organization "on the outside" -- Managing behavior in the public interest.