عرض عادي

Consumer behaviour : applications in marketing / Robert East, Malcolm Wright, and Marc Vanhuele.

بواسطة:المساهم (المساهمين):نوع المادة : نصنصالناشر:London : SAGE, 2013الطبعات:2nd edوصف:337 pages : illustrations ; 24 cmنوع المحتوى:
  • text
نوع الوسائط:
  • unmediated
نوع الناقل:
  • volume
تدمك:
  • 9781446211229
  • 1446211223
  • 9781446211236
  • 1446211231
  • 9781446263921
  • 1446263924
الموضوع:تصنيف مكتبة الكونجرس:
  • HF5415.32 .E274 2013
المحتويات:
pt. 1. Introduction. 1. Ideas and explanations in consumer research -- part 2. Consumption patterns. 2. Customer loyalty ; 3. Brand knowledge, brand equity and brand extension ; 4. Stationary markets ; 5. Market dynamics ; 6. Consumer group differences -- part 3. Explaining decision-making. 7. Predicting and explaining behaviour ; 8. Information processing and decision-making ; 9. Consumer satisfaction and quality -- part 4. Market response. 10. Consumer response to price and sales promotions ; 11. The retail context ; 12. Word-of-mouth influence ; 13. The response to advertising.
ملخص:This second edition of Consumer Behaviour: Applications in Marketing continues to combine accessible writing by respected marketing academics with a strong focus on the use of research to help higher-level students to develop analytical and evidence-based thinking in marketing. Updated with contemporary, global examples and case studies from the arts, sport and entertainment, this second edition includes: - increased coverage of cross-cultural work, including a new chapter on Consumer Differences incorporating age and gender differences and other forms of consumption, such as sustainability aspects - key words and Questions or Exercises at the end of each chapter - additional Companion Website material.
المقتنيات
نوع المادة المكتبة الحالية رقم الطلب رقم النسخة حالة تاريخ الإستحقاق الباركود
كتاب كتاب UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة HF5415.32 .E274 2013 (إستعراض الرف(يفتح أدناه)) C.1 Library Use Only | داخل المكتبة فقط 300100309761
كتاب كتاب UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة HF5415.32 .E274 2013 (إستعراض الرف(يفتح أدناه)) C.2 المتاح 300100309762
كتاب كتاب UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة HF5415.32 .E274 2013 (إستعراض الرف(يفتح أدناه)) C.3 المتاح 30010011136879
كتاب كتاب UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة HF5415.32 .E274 2013 (إستعراض الرف(يفتح أدناه)) C.4 المتاح 30010011136880

Previous edition: 2008.

Includes bibliographical references (pages 284-320) and indexes.

This second edition of Consumer Behaviour: Applications in Marketing continues to combine accessible writing by respected marketing academics with a strong focus on the use of research to help higher-level students to develop analytical and evidence-based thinking in marketing. Updated with contemporary, global examples and case studies from the arts, sport and entertainment, this second edition includes: - increased coverage of cross-cultural work, including a new chapter on Consumer Differences incorporating age and gender differences and other forms of consumption, such as sustainability aspects - key words and Questions or Exercises at the end of each chapter - additional Companion Website material.

pt. 1. Introduction. 1. Ideas and explanations in consumer research -- part 2. Consumption patterns. 2. Customer loyalty ; 3. Brand knowledge, brand equity and brand extension ; 4. Stationary markets ; 5. Market dynamics ; 6. Consumer group differences -- part 3. Explaining decision-making. 7. Predicting and explaining behaviour ; 8. Information processing and decision-making ; 9. Consumer satisfaction and quality -- part 4. Market response. 10. Consumer response to price and sales promotions ; 11. The retail context ; 12. Word-of-mouth influence ; 13. The response to advertising.

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