Impressive first impressions : a guide to the most important 30 seconds (and 30 years) of your career / Vu H. Pham and Lisa Miyake.

Based on an extraordinary wealth of research and proven, effective techniques, Impressive First Impressions distills a vast amount of information into straightforward, practical steps. Part I covers the big picture: strategies and philosophies. Part 2 gets down to specific "tactical and practical" advice for initial encounters of all kinds in the professional world. The concluding section for the advanced reader shows how to master the art of the first impression by embracing one's ACE (audience, culture, and environment), as well as how to approach the "virtual first impression" when initial introductions are made via telephone, teleconference, or the Web.

Includes bibliographical references (pages 203-213) and index.

Impressive first impressions : strategic frameworks : how impressions affect all of us : work, money, and death ; the impressions "diamond" and systematic impressions ; impressive first impressions "gold" and way of life -- The impression zones : from insight and information to tactical and practical : overall image ; upper zone ; middle zone ; lower zone -- Advanced strategies : powerful tools for impressive first impressions : embrace your ACE -- audience attraction ; embrace your ACE -- captivate with cultural competence ; embrace your ACE -- leverage your environment ; virtual impressions.