Employee engagement and communication research : measurement, strategy, and action / Susan Walker.
نوع المادة : نصالناشر:Philadelphia, Pa. : Kogan Page, 2012الطبعات:1st edوصف:xi, 243 pages : illustrations ; 24 cmنوع المحتوى:- text
- unmediated
- volume
- 9780749466824
- 9780749466831
- HF5549.5.M63 W3475 2012
نوع المادة | المكتبة الحالية | رقم الطلب | رقم النسخة | حالة | تاريخ الإستحقاق | الباركود | |
---|---|---|---|---|---|---|---|
كتاب | UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HF5549.5.M63 W3475 2012 (إستعراض الرف(يفتح أدناه)) | C.1 | Library Use Only | داخل المكتبة فقط | 30010011119776 | ||
كتاب | UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HF5549.5.M63 W3475 2012 (إستعراض الرف(يفتح أدناه)) | C.2 | المتاح | 30010011119775 |
Acknowledgements -- Introduction: energising research for high performance -- Conversation 1: in the beginning : a conversation with Sir Robert Worcester the pioneer of employee research -- Defining your objectives -- Involving and communicating with employees : data or discussion? -- Qualitative techniques and methods -- Lies, dammed lies, and statistics -- Questionnaire development and design -- Maximising response rates -- Burning issues your research can cover -- Emerging issues -- Understanding and getting the most from your data -- Turning the results into the organisational story -- An international perspective -- Making the business case -- Lights : sound : action! -- The six key stages -- Putting the action plan in place -- Who is responsible for taking action? -- Translating action points into action -- Keeping the research alive and well -- What does the future hold for internal research?