Measuring organization information systems success : new technologies and practices / Zakariya Belkhamza and Syed Azizi Wafa, editors.

Includes bibliographical references (pages 403-467) and index.

Foreword -- Preface -- Acknowledgement -- Information systems success : theories and models -- A symbiotic model for information systems success determination / Kieren Jamieson -- Measuring information systems success : a comment on the use of perceptions / Cees J. Gelderman, Rob J. Kusters -- Information systems for organisational effectiveness model : a rationale alignment / Govindan Marthandan, Chun Meng Tang -- Information systems success : a review from a bibliometric analysis focus / Hugo Martinez, Luis Becerra, Jaime Camacho -- Theoretical foundations for information systems success in small and medium-sized enterprises / Jan Devos, Hendrik Van Landeghem, Dirk Deschoolmeester -- It projects, service management and performance -- Measuring it service management performance : a model development / Francis Gacenga, Aileen Cater-Steel, Mark Toleman, Wui-Gee Tan -- Fuzzy approach for monitoring projects success in the it/is industry / Jose L. Salmeron, Cristina Lopez -- Information systems maintenance and development -- A model to assist the maintenance vs replacement decision in information systems / O. Tolga Pusatli, Brian Regan -- A steady-state framework for integrated business change and information systems development and maintenance / Simon McGinnes -- Enterprise resource planning systems -- Enterprise resource planning acceptance model (erpam) : extended tam for erp systems in the operational phase of erp lifecycle / Simona Sternad, Samo Bobek -- Specific factors for enterprise resource planning success measurement in healthcare / Stephan Kronbichler, Herwig Ostermann -- Websites and e-commerce systems -- Issues facing website evaluation: identifying a gap / Ahmad Ghandour, Kenneth R. Deans, George L. Benwell -- Website evaluation criteria: an owner's perspective / Ahmad Ghandour, George L. Benwell -- Antecedents of children's satisfaction with company websites and their links with brand awareness / Lucie Sermanet, Frank Goethals, Andrea Carugati, Aureĺie Leclercq -- Information systems success applications -- A model to measure e-learning system success / Ahmed Younis Alsabawy, Aileen Cater-Steel, Jeffrey Soar -- End-user participation in health it development : the euphit method / Anna Marie Balling -- The development of a model for information systems security success / Kimberley Dunkerley, Gurvirender P. Tejay -- Evolutional patterns of intranet applications : organizational issues and information systems success / Pietro Previtali -- Designing an is performance management system : the case of insurance corporation / Angela Perego -- About the contributors.

"This book explores new approaches which may better effectively identify, explain, and improve IS assessment in organizations"--Provided by publisher.