Technology enabled transformation of the public sector : advances in e-government / [edited by] Vishanth Weerakkody.

Includes bibliographical references (pages 375-415) and index.

Reducing the perceived risk of e-government implementations : the importance of risk communication / Andrew Whitmore, Namjoo Choi -- Business process change in e-government projects : the case of the Irish Land Registry / Aileen Kennedy, Joseph P. Coughlan, Carol Kelleher -- The prospects for egovernment and egovernance in sub-Saharan Africa : a case study of Zambia / Joshua C. Nyirenda, Robert A. Cropf -- Tracking the evolution of e-governance in India / M.P. Gupta -- E-government implementation perspective : setting objective and strategy / Mahmud Akhter Shareef [and others] -- Ubiquitous participation platform for POLicy makings (UbiPOL) : a research note / Zahir Irani [and others] -- Designing, implementing, and evaluating user-centered and citizen-centered e-government / Paul T. Jaeger, John Carlo Bertot -- Innovation in democratic e-governance : benefitting from web 2.0 applications in the public sector / Ari-Veikko Anttiroiko -- Citizens and service channels : channel choice and channel management implications / Willem Pieterson -- Comparing citizens' use of e-government to alternative service channels / Christopher G. Reddick -- Engaging citizens on the Internet : an assessment of local governments in Ohio / Mark K. Cassell, John A. Hoornbeek -- Evaluating public programs implementation : an exploratory case study / Maddalena Sorrentino, Katia Passerini -- A goal-driven management approach based on knowledge exploitation for e-government projects / Demetrios Sarantis, Yannis Charalabidis, Dimitris Askounis -- Theorizing information security success : towards secure e-government / Kimberley Dunkerley, Gurvirender Tejay -- Harnessing interagency collaboration in inter-organizational systems development : lessons learned from an e-government project for trade and transport facilitation / Thayanan Phuaphanthong, Tung Bui, Somnuk Keretho -- G2C adoption of e-government in Malaysia : trust, perceived risk and political self-efficacy / Ramlah Hussein [and others] -- The same wine but in new bottles : public e-services divide and low citizens' satisfaction : an example from Lebanon / Antoine Harfouche -- A profile of scholarly community contributing to the International Journal of Electronic Government Research / Yogesh K. Dwivendi, Vishanth Weerakkody -- E-government services online : an exploratory study on tax e-filing in Malaysia / Magiswary Dorasamy [and others] -- Extending the information-processing view of coordination in public sector crisis response / Rafael A. Gonzalez, Alexander Verbraeck, Ajantha Dahanayake -- An approach to assessing quality of electronic government services : the case of an urban municipal authority from India / Subhajyoti Ray -- An analysis of literature on consumer adoption and diffusion of information system/information technolog/information and communication technology / Yogesh K. Dwivedi [and others].

"This book contains original research about electronic government and supplies academicians, practitioners, and professionals with quality applied research results in the field of electronic/digital government, its applications, and impacts on governmental organizations around the world"--Provided by publisher.