Global hospitality and tourism management technologies / Patricia Ordońẽz de Pablos, Robert Tennyson, Jingyuan Zhao, [editors].

Includes bibliographical references ( pages224-250) and index.

Virtual tourism : functions, profit modes and practices in China / Jingyuan Zhao, Patricia Ordońẽz de Pablos, Robert Tenysson -- A study on tourist management in China based on radio frequency identification (RFID) technology / Aliana M W Leong, Xi Li -- Key issues in the implementation of electronic customer relationship management in the Australian hospitality and tourism sector / Chad Lin -- Advanced technologies and tourist behaviour : the case of pervasive environments / Eleonora Pantano, Rocco Servidio -- Factors of spatial distribution of recreation areas in peri-urban Beijing / Jiaming Liu -- Two tickets for paradise : gaming and tourism / Ashleigh K. Shelton -- The role of architecture on tourism industry : the problem of (mis)use of building technology and language of heritage / Murat Cȩtin -- Emerging trends in tourism industry in Oman / Neeta Baporikar -- Sales force technology for the hospitality industry / Ruth Rios-Morales, John C. Crotts -- Tourism revitalization of historic district in perspective of tourist experience : a case study of San-Fang Qi-Xiang in Fuzhou city, China / Jiaming Liu -- A classification of mobile tourism applications / Stan Karanasios, Stephen Burgess, Carmine Sellitto -- Personal tour : a multi-agent recommender system of travel packages / Fabiana Lorenzi, Stanley Loh, Mara Abel -- Management of world heritage sites : an integrated sustainable marketing approach / Deepak Chhabra -- Research review of OWOM : Chinese cases / Tao Chen, Zhiming Zhu, Tienan Wang.

"This book is a comprehensive source of information for those interested in tourism and hospitality management, approaches, and trends, and, covers the emerging research topics that will define the future of IT and cultural development in the 21st century"--Provided by publisher.