A profile of the public service of New Zealand : current good practices and new developments in public service management.

Includes bibliographical references.

Foreword to the Country Profile Series -- 1 Making the Most of Staff -- 1.1 Ensuring Non-Discrimination in Employment Practices -- 1.2 Enhancing Staff Training and Development -- 1.3 Utilising Performance Review -- 1.4 Improving Recruitment Practices -- 1.5 Developing and Using the Public Service Code of Conduct -- 1.6 Human Resource Information Systems -- 1.7 Career Progression and Development Survey 2000 -- 1.8 Human Resource Management Framework -- 2 Making Government More Effective -- 2.1 Efficiency and Effectiveness -- 2.2 Focusing on Results -- 2.3 Strengthening the Integration of Structures and Processes -- 2.4 A Citizen-Centred Approach -- 3 Improving Partnerships with Organisations and Agencies outside Central Government -- 3.1 Contracting for Services outside Government -- 4 Making Management More Effective -- 4.1 Enhancing Management Skills -- 4.2 Improving Information Technology Support -- 5 Improving Policy-Making -- 5.1 Improving the Quality of Policy Advice.