عرض عادي
Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environment / Lawrence Polsky and Antoine Gerschel.
نوع المادة :
نصالسلاسل:Perfect phrases seriesالناشر:New York : McGraw-Hill, [2011]تاريخ حقوق النشر: ©2011وصف:x, 163 pages ; 21 cmنوع المحتوى:- text
- unmediated
- volume
- 9780071756167
- 0071756167
- HD30.3 .P653 2011
المحتويات:
ملخص:Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it's with an employee, boss, customer, supplier, or coworker.
Ch. 1. What is conflict resolution -- Ch. 2. Perfect phrases for resolving conflict with your boss -- Ch. 3. Perfect phrases for conflict with peers -- Ch. 4. Perfect phrases for conflict with employees -- Ch. 5. Perfect phrases for conflict with customers and vendors -- Ch. 6. Perfect phrases for conflict with difficult personalities.
| نوع المادة | المكتبة الحالية | رقم الطلب | رقم النسخة | حالة | تاريخ الإستحقاق | الباركود | |
|---|---|---|---|---|---|---|---|
كتاب
|
UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HD30.3 .P653 2011 (إستعراض الرف(يفتح أدناه)) | C.1 | Library Use Only | داخل المكتبة فقط | 300100313234 | ||
|
كتاب
|
UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HD30.3 .P653 2011 (إستعراض الرف(يفتح أدناه)) | C.2 | المتاح | 30020000012786 |
Ch. 1. What is conflict resolution -- Ch. 2. Perfect phrases for resolving conflict with your boss -- Ch. 3. Perfect phrases for conflict with peers -- Ch. 4. Perfect phrases for conflict with employees -- Ch. 5. Perfect phrases for conflict with customers and vendors -- Ch. 6. Perfect phrases for conflict with difficult personalities.
Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it's with an employee, boss, customer, supplier, or coworker.
