Operations management. Strategy and analysis / Lee J. Krajewski, Larry P. Ritzman.

Includes bibliographical references and index.

Operations as a competitive weapon -- part 1. Strategic choices -- Operations strategy -- part 2. Process -- Process management -- Management of technology -- Computer-integrated manufacturing -- Work-force management -- Learning curves -- part 3. Quality -- Total quality management -- Statistical process control -- Acceptance sampling -- part 4. Capacity, location and layout -- Capacity -- Waiting line models -- Simulation analysis -- Location -- Layout -- part 5. Operating decisions -- Supply-chain management -- Forecasting -- Inventory management -- Special inventory models -- Aggregate planning -- Linear programming -- Material requirements planning -- Master production scheduling -- Just-in-time systems -- Scheduling -- Managing projects -- Appendices.