Leading libraries : how to create a service culture / Wyoma vanDuinkerken and Wendi Arant Kaspar.
نوع المادة : نصالناشر:London Facet Publishing, 2015وصف:xvii, 167 pages : illustrations ; 23 cmنوع المحتوى:- text
- still image
- unmediated
- volume
- 9781783300655
- 1783300655
- Z711 .V36 2015
نوع المادة | المكتبة الحالية | رقم الطلب | رقم النسخة | حالة | تاريخ الإستحقاق | الباركود | |
---|---|---|---|---|---|---|---|
كتاب | UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | Z711 .V36 2015 (إستعراض الرف(يفتح أدناه)) | C.1 | Library Use Only | داخل المكتبة فقط | 30020000033588 |
Includes bibliographical references and index.
Leadership theories: traditional and transformational -- Service leadership and its paradigm in libraries -- Conscientiousness as the foundation -- Building rapport -- Balancing encouragement and accountability -- Innovation and evolving service -- Strategic planning: the practice of innovation and strategic thinking -- Sustaining service as a value -- Formalizing service leadership in libraries: embedding processes and policies -- Service leadership in libraries.
This volume seeks to explore leading in libraries, not leadership in terms of authority, but emphasising the act of leading, with a focus on what it means to lead, the acts and behaviours that are needed and how they impact on a wider organisation.