Personnel management in government agencies and nonprofit organizations / Dennis L. Dresang.

Includes bibliographical references and index.

Preface -- Part I: Introduction -- 1 Introduction: Personnel Management in Government Agencies and Nonprofit Organizations -- Productivity -- Government Setting -- Nonprofit Setting -- Personnel Specialists -- Plan of the Book -- Case Study -- Part II: Public Policies for Personnel Management in Government Agencies and Nonprofit Organizations -- 2 The Development of the Merit System -- George Washington and his Men of Character -- Andrew Jackson and Spoils -- The Merit System and Machine Politics -- Merit and the Constitution -- Scientific Management and Efficient Government -- The New Deal and Public Management -- Specialization and Professionalism -- Re-Thinking Merit -- Contracting: The New Patronage? -- 3 Ethics, Rights, and Responsibilities -- Political Neutrality: Government Employees -- Free Speech -- Restrictions on Nonprofit Organizations -- Religion -- Whistleblowing -- Codes of Ethics for Public and Nonprofit Employees -- Rights to Privacy -- Drug Testing -- Liability of New Government Employees -- Case Study -- 4 Diversity -- The Concept of Representative Bureaucracy -- Who Is Represented -- Measures of Diversity -- The Record -- The Legal Mandates -- Diversity Planning -- 5 Productivity -- Job Design -- Ability -- Effort -- Working Conditions -- Evaluation -- 6 Organization for Personnel Management -- Organization Theory -- History of Personnel Organization in Government -- Technical Core Structures of Personnel Management -- Agency Linkages -- Management in a Central Personnel Office -- Institutional Relations -- Part III: Organizational Needs

Part III: Organizational Needs -- 7 Succession Planning -- Incrementalism and Personnel Management -- Use of Human Resource Planning Approaches Toward Succession Planning -- A Model for Succession Planning -- 8 Position Analysis and Job Evaluation -- Approaches to Position Analysis -- Conducting a Functional Job Analysis -- Position Description -- Position Classification -- Maintaining a Classification System -- Alternatives to Position Classification -- Job Evaluation -- Position Analysis Exercise -- 9 Performance Evaluation -- The Use of Performance Evaluations -- Problems of Measurement -- Types of Performance Evaluation -- The Evaluators -- Appeals -- Performance Interview -- Performance Evaluation Exercises -- 10 Selecting Employees -- The Selection Process: An Overview -- Recruitment -- Job Announcements -- Application Forms -- Minimum Qualifications -- Examinations -- Types of Examinations -- Examination Validity and Reliability -- Determining Passing Scores -- Veterans' Preference Points -- Certification -- Interviews and Selection -- Probationary Period -- Job Announcement Exercise -- Part IV: Employee Needs -- 11 Employee Training and Development -- Systematic Approach to Training -- Volunteers -- Career Development -- Career Planning Exercise -- 12 Health and Safety -- Violence -- Safety -- Personal Care -- Family Care -- Case Study

13 Discipline and Dismissal -- Historical Developments -- Types of Job Security -- Why Fire Employees? -- Disciplinary Processes -- Standards for Disciplinary Action -- Sexual Harassment -- Retaliation -- Appeal of Employee Dismissal Exercise -- 14 Compensation -- The Principles of Compensation -- Forms of Compensation -- Setting Levels of Compensation -- Cutting Pay -- Conducting a Pay Survey Exercise -- 15 Collective Bargaining -- Organizational Conflict and Collective Bargaining -- The Emergence of Public Sector Bargaining -- Unions and Nonprofit Organizations -- Collective Bargaining Structures -- Scope of Bargaining Bargaining Process -- Impasse Resolution -- Implementing Contract Provisions -- Grievance and Arbitration -- The Impacts of Collective Bargaining -- Collective Bargaining Exercise -- Part V: Conclusion -- 16 Summary and Conclusions -- The Contemporary Vision of Personnel Management in Government Agencies and Nonprofit Organizations -- Appendix: General Sources in Personnel Management.

"The long-awaited new edition of this highly praised text includes full coverage of policy issues and professional practice in nonprofit organizations, as well as at federal, state, and local levels of government. Retaining its accessible writing style, this sixth edition: examines the latest management theories (such as employee engagement and motivation) and current issues including disability, privatization, merit systems, and family and medical leave; roots the discussion in public policy issues, providing students with a better understanding of the actors involved and the broader context of personnel administration; provides abundant pedagogical tools, including learning objectives, summaries, and discussion questions, to guide student understanding and foster critical thinking; includes exercises and case studies throughout the book for individual or group work, helping students apply public personnel management concepts to real world situations. In addition to full coverage of the increasingly important role of personnel management in nonprofit organizations, this new edition has been thoroughly updated to include timely material on the effects of the 2008 global recession, public service contracting, public sector unions, security concerns, performance measurement, remote management, management of volunteers, the challenges and opportunities of developing an organizational culture, and lessons from the experiences of countries around the world. This is a textbook that is ideally suited to prepare students to manage people, effectively, whether in government, nonprofit organizations, NGOs, or in the private sector."--Provided by publisher.