The resource management and capacity planning handbook : a guide to maximizing the value of your limited people resources / Jerry Manas.

Includes bibliographical references (pages 229-233) and index.

Introduction : A Bigger boat or a smaller shark -- Chapter 1 : The Current state of affairs in resource planning -- Chapter 2 : From chaos to control : paths to maturity -- Chapter 3: The Best-laid plans : things that cause havoc with resource efficiency and what to do about it -- Chapter 4: Why do we need this anyway? selling resource planning internally -- Chapter 5: Who's in charge here? ownership of the process -- Chapter 6: Strategic alignment : how not to manage like custer ... and other lessons from the military -- Chapter 7: Resources are people too : execution and productivity--the human side of resource management -- Chapter 8: The Capacity quadrant : four pillars of effective resource capacity management -- Chapter 9: Specific industry considerations : products, services, life sciences, healthcare, government, and more -- Chapter 10: Mastering resource management : irrefutable truths, parting recommendations, and tools for the road