Business intelligence and analytics : systems for decision support / Ramesh Sharda, Oklahoma State University, Dursun Delen, Oklahoma State University, Efraim Turban, University of Hawaii ; with contributions by J.E. Aronson, The University of Georgia, Ting-Peng Liang, National Sun Yat-sen University, David King, JDA Software Group, Inc.

Earlier editions published as Decision support and expert systems by Efraim Turban and others.

Includes bibliographical references and index.

Part I. Decision making and analytics : an overview -- Chapter 1. An overview of business intelligence, analytics and decision support -- Chapter 2. Foundations and technologies for decision making -- Part II. Descriptive analytics -- Chapter 3. Data warehousing -- Chapter 4. Business reporting, visual analytics and business performance management -- Predictive analytics -- Chapter 5. Data mining -- Chapter 6. Techniques for predictive modeling -- Chapter 7. Text analytics, text mining and sentiment analysis -- Chapter 8. Web analytics, web mining and social analytics -- Prescriptive analytics -- Chapter 9. Model-based decision making: optimization and multi-criteria systems -- Chapter 10. Modeling and analysis: heuristic search methods and simulation -- Chapter 11. Automated decision systems and expert systems -- Chapter 12. Knowledge management and collaborative systems -- Big data and future directions for business analytics -- Chapter 13. Big data and analytics -- Chapter 14. Business analytics : emerging trends and future impacts.