Excellence in managing worldwide customer relationships / Thomas A. Cook.
نوع المادة : نصالسلاسل:The global warrior series ; 5الناشر:Boca Raton : CRC Taylor & Francis Group, [2017]وصف:xx, 358 pages ; 24 cmنوع المحتوى:- text
- unmediated
- volume
- 9781482226195 (alk. paper)
- HF5415.5 .C6638 2017
نوع المادة | المكتبة الحالية | رقم الطلب | رقم النسخة | حالة | تاريخ الإستحقاق | الباركود | |
---|---|---|---|---|---|---|---|
كتاب | UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HF5415.5 .C6638 2017 (إستعراض الرف(يفتح أدناه)) | C.1 | Library Use Only | داخل المكتبة فقط | 30020000052352 | ||
كتاب | UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HF5415.5 .C6638 2017 (إستعراض الرف(يفتح أدناه)) | C.2 | المتاح | 30020000052353 |
Browsing UAE Federation Library | مكتبة اتحاد الإمارات shelves, Shelving location: General Collection | المجموعات العامة إغلاق مستعرض الرف(يخفي مستعرض الرف)
HF5415.5 C45 1994 Satisfying internal customers first : a practical guide to improving internal and external customer satisfaction | HF5415.5 C625 1994 Command performance : the art of delivering quality service | HF5415.5 .C6638 2017 Excellence in managing worldwide customer relationships / | HF5415.5 .C6638 2017 Excellence in managing worldwide customer relationships / | HF5415.5 C836 2000 Customer relationship management : a strategic imperative in the world of e-business / | HF5415.5 C836 2000 Customer relationship management : a strategic imperative in the world of e-business / | HF5415.5 C85 2013 Customer service. |
Includes bibliographical references and index.
The challenges of customer service and business development in international business -- Establishing a robust and aggressive export sales and customer service strategy -- E-commerce -- Cargo loss control -- Regulatory and trade compliance concerns in international trade -- Utilizing service providers and other useful third parties to enhance your customer service capabilities -- Negotiating skill sets in global customer service -- Best practices in sales, business development and customer service -- Appendix.