Internal crisis communication : crisis awareness, leadership and coworkership / Mats Heide and Charlotte Simonsson.
نوع المادة : نصالناشر:Abingdon, Oxon ; New York, NY : Routledge, Taylor & Francis Group 2019وصف:x, 155 pages : illustrations (black and white) ; 24 cmنوع المحتوى:- text
- unmediated
- volume
- 9781138354074
- HD49.3 .H46 2019
نوع المادة | المكتبة الحالية | رقم الطلب | رقم النسخة | حالة | تاريخ الإستحقاق | الباركود | |
---|---|---|---|---|---|---|---|
كتاب | UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HD49.3 .H46 2019 (إستعراض الرف(يفتح أدناه)) | C.1 | Library Use Only | داخل المكتبة فقط | 30020000055294 | ||
كتاب | UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HD49.3 .H46 2019 (إستعراض الرف(يفتح أدناه)) | C.2 | المتاح | 30020000055293 |
Browsing UAE Federation Library | مكتبة اتحاد الإمارات shelves, Shelving location: General Collection | المجموعات العامة إغلاق مستعرض الرف(يخفي مستعرض الرف)
HD49 .Z38 2013 فن ادارة الأزمات الاقتصادية : العولمة و بداية الانهيار / | HD49 Z39 2003 تقييم الاداء ومواجهة الازمات / | HD49 Z39 2003 تقييم الاداء ومواجهة الازمات / | HD49.3 .H46 2019 Internal crisis communication : crisis awareness, leadership and coworkership / | HD49.3 .H46 2019 Internal crisis communication : crisis awareness, leadership and coworkership / | HD50 .B7312 2010 نجم البحر و العنكبوت : ثورة في ادارة الشركات / | HD50 .B7312 2010 نجم البحر و العنكبوت : ثورة في ادارة الشركات / |
Includes bibliographical references and index.
Crises and communication -- Perspectives on crises and crisis communication -- Internal crisis communication -- Leaders and coworkers : perspectives and roles -- Anticipation : the art of looking for weak signals -- Resilience : the art of managing crises and learning Resilience -- What can we learn, and how? -- A note on methodology.
"We live in a crisis society, with traditional media responding on a minute-by-minute basis on daily, seemingly inevitable, organizational crises. Whether crises have become more prevalent or we're simply more aware of them, they are now of great concern to organizations and crisis management and communication are a priority. Most organizations have a crisis response plan; many have dedicated crisis and security management staff. Yet much of the emphasis has been on action outside of the organization. Neglecting communication between managers and employees, they risk poor, inconsistent crisis management and the very real possibility of crisis escalation. Crisis management, like charity, begins in the home. Internal Crisis Communication is one of the first guides to communication inside organizations, before, during and after a crisis--not just on the acute crisis phase, to provide a complete and holistic guide for managers that will help them manage and contain crises. It includes an in-depth real-life case study, referred to throughout, form the author's own experience, which make practical application explicit and the methodology clear. Strengthened by rigorous academic research and tested in real-life crisis situations, the methods included in this book will be invaluable for communication professionals, security officers and crisis managers, as well as valuable reading for students and researchers interested in crisis and risk management"-- Provided by publisher.