Managing crises overseas / Scott Ast.

Introduction to crisis management -- Crisis conditions and reality -- Four stages of a crisis -- Assessing risk -- Pre-planning and positioning -- Security and crisis management plan -- Crises and response -- Mother nature strikes again- planning and preparation -- Health crises, epidemic, pandemic, and outbreaks -- Crisis in the workplace- violence and bullying -- Demonstrations, protests, work stoppages, plant seizures, and strikes -- Political crisis -- Drills and exercises, what works, and what doesn't -- Management duties during crisis -- Realties of crisis management around the world -- 9/11 and Y2K- crisis planning and management paradigms -- Crisis management in the time of terrorism.