Managing the millennials : discover the core competencies for managing today's workforce / Chip Espinoza, Mick Ukleja, Craig Rusch.

Includes bibliographical references and index.

The millennials and you -- Aren't we all just the same? -- The effective managers versus the challenged managers -- The points of tensions between managers and millennials -- When letting them have it their way makes sense -- Rewarding the right things in the right ways -- They are the head of the creative class -- First them, then you -- Fragile, handle with care -- It is not always about you -- The big picture does not exist until you help them see it -- Ambiguity is their kryptonite -- They want to know 'why' before 'what' -- Building a millennial-friendly culture.

'Managing the Millennials delves into the differences between the generations at work today in businesses around the country, and digs deep to explore what makes the Millennial Generation so different from the ones that came before. It identifies nine crucial points of tension that result from clashing value systems among these generations, and then provides nine approaches to resolve clashes, build communication, nurture collaborative teams, and create long-lasting relationships across generations of colleagues.' 'With examples from managers and executives in every area of business, fascinating analysis of performance and behavioral patterns across generations, as well as tested techniques you can put into effect at your organization, Managing the Millennials gives you the knowledge and tactics you need to push your workforce to new levels of productivity.'--BOOK JACKET.