Preparing Competent College Graduates : setting new and higher expectations for student learning

National and state policies affecting learning expectations / Elizabeth A. Jones -- Setting expectations for speech communication and listening / Rebecca B. Rubin, Sherwyn P. Morreale -- Educating students to write effectively / Benjamin A.L. Click III -- Raising expectations for critical reading / JoAnn Carter-Wells -- Defining expectations for problem-solving skills / B. Christopher Dougherty, Patti Fantaske -- The motivation to think in working and learning / PeterA. Facione, Noreen C. Facione, Carol Ann F. Giancarlo -- Using technology to enhance students' skills / Ann Deden, Vicki K. Carter -- Enhancing critical thinking skills in the workplace / Thomas T. Wojcik -- Improving teaching and learningeffectiveness by defining expectations / Carole E. Barrowman.