The Articulate executive : orchestrating effective communication / with a preface by Fernando Bartolomé.

'Collection of articles culled from the Harvard business review' - preface.

The hidden messages in computer networks / Sara Kiesler -- Speed, simplicity, self-confidence : an interview with Jack Welch / Noel Tichy and Ram Charan-- The vision trap / Gerard H. Langeler.

Preface / Fernando Bartolome -- Pt. I. Analyzing Dysfunctional Communication Dynamics. 1. Nobody Trusts the Boss Completely - Now What? / Fernando Bartolome. 2. Skilled Incompetence / Chris Argyris -- Pt. II. Learning to Listen. 1. Barriers and Gateways to Communication / Carl R. Rogers and F. J. Roethlisberger. 2. Listening to People / Ralph G. Nichols and Leonard A. Stevens. 3. ABCs of Job Interviewing / James M. Jenks and Brian L. P. Zevnik. 4. How to Meet the Press / Chester Burger -- Pt. III. Managing Successful Meetings. 1. How to Run a Meeting / Antony Jay. 2. Meetings That Work: Plans Bosses Can Approve / Paul D. Lovett. 3. Creative Meetings through Power Sharing / George M. Prince -- Pt. IV. Writing with Confidence. 1. "What Do You Mean You Don't Like My Style?" / John S. Fielden. 2. Clear Writing Means Clear Thinking Means . . . / Marvin H. Swift. 3. How to Write a Winning Business Plan / Stanley R. Rich and David E. Gumpert --

Pt. V. Uncovering the Messages in Hidden Channels. 1. Management Communication and the Grapevine / Keith Davis. 2. The Hidden Messages Managers Send / Michael B. McCaskey. 3. The Hidden Messages in Computer Networks / Sara Kiesler -- Pt. VI. Articulating Your Company's Goals and Culture. 1. Speed, Simplicity, Self-Confidence: An Interview with Jack Welch / Noel Tichy and Ram Charan. 2. The Vision Trap / Gerard H. Langeler.