Millennium intelligence : understanding and conducting competitive intelligence in the digital age / Jerry Miller.

Introduction : Competitive intelligence-- no witchcraft here, just business savvy / Jerry P. Miller -- The intelligence process-- what it is, its benefits, and current status / Jerry P. Miller -- The birth and growth of your intelligence process-- behavioral, cultural, and structural factors / Jerry P. Miller -- Deciding where to locate the intelligence unit / Kenneth A. Sawka -- Skills and training for intelligence / Jerry P. Miller -- Analytical models and techniques / Michael A. Sandman -- Information resources for intelligence / Helene Kassler, with Michael A. Sandman on "primary research" -- The information technology marketplace / Bonnie Hohhof -- Knowledge management and intelligence functions-- a symbolic relationship / Rebecca O. Barclay and Steven E. Kaye -- Intelligence and the law / James Pooley and R. Mark Halligan -- Conducting intelligence ethically / Clifford C. Kalb -- Intelligence and security / John A. Nolan and John F.Quinn -- Small business intelligence-- people make it happen / Jerry P.