Advances in the management of organizational quality / Donald B. Fedor (series editor), Donald B. Fedor (series editor).

Vol. 1 Published in 1996 and Vol. 2 in 1997.

Measuring the impact of quality initiatives on firm financial performance, Christopher D. Ittner, David F. Larcker; total leadership quality - integrating employee self-leadership and total quality management, Christopher P. Neck, Charles C. Manz; moving upstream in the employment relationship - using recruitment and selection to enhance quality outcomes, Sara L. Rynes, Christine Quinn Trank; the relationship between quality management practices and performance - synthesis of findings from the world class manufacturing project, Barbara B. Flynn et al; developing and implementing quality management processes in small and mid-sized organizations, Steve H. Barr, Stephen K. Markham; creating corporate value - integrating quality and innovation programs, U, Scott Sherman, Michael A. Hitt; human resource management practices and total quality management, Richard Blackburn, Benson Rosen; putting the 'E' (employee) into quality efforts - a process model of organizational practices, quality principles, and employee reactions, Christine M. Riordan, Robert D. Gatewood.