Business intelligence in the digital economy : opportunities, limitations and risks / Mahesh Raisinghani, [editor].

Ch. I. Reducing Risk in Information Search Activities / Clare Brindley and Bob Ritchie -- Ch. II. Intelligent Agents for Competitive Advantage: Requirements and Issues / Mahesh Raisinghani and John H. Nugent -- Ch. III. Data Mining and Knowledge Discovery / Andi Baritchi -- Ch. IV. Enterprise Information Management / Ulfert Gartz -- Ch. V. An Intelligent Knowledge-Based Multi-Agent Architecture for Collaboration (IKMAC) in B2B e-Marketplaces / Rahul Singh, Lakshmi Iyer and Al Salam -- Ch. VI. Text Mining in Business Intelligence / Dan Sullivan -- Ch. VII. Bypassing Legacy Systems Obstacles: How One Company Built Its Intelligence to Identify and Collect Trade Allowances / James E. Skibo -- Ch. VIII. Expanding Business Intelligence Power with System Dynamics / Edilberto Casado -- Ch. IX. Data Mining and Business Intelligence: Tools, Technologies, and Applications / Jeffrey Hsu -- Ch. X. Management Factors for Strategic BI Success / Somya Chaudhary -- Ch. XI. Transforming Textual Patterns into Knowledge / Hercules Antonio do Prado, Jose Palazzo Moreira de Oliveira, Edilson Ferneda, Leandro Krug Wives, Edilberto Magalhaes Silva and Stanley Loh -- Ch. XII. Understanding Decision-Making in Data Warehousing and Related Decision Support Systems: An Explanatory Study of a Customer Relationship Management Application / John D. Wells and Traci J. Hess -- Ch. XIII. E-CRM Analytics: The Role of Data Integration / Hamid R. Nemati, Christopher D. Barko and Ashfaaq Moosa.