Contemporary management / Gareth R. Jones, Jennifer M. George.

CD-ROM at the Multimedia Section.

System requirements for accompanying CD-ROM: PC; Pentium based processor, Microsoft Windows 98/2000, Microsoft Internet Explorer 5.5 as default browser, Microsoft Office or equivalent. MAC; PowerPC Processor, Mac OS9, Microsoft Internet Explorer 5.1 as default browser, Microsoft Office or equivalent.

Includes bibliographical references (pages 684-710) and index.

Managers and managing -- The evolution of management theory -- Attitudes, values, ethics, and culture : the manager as a person -- Managing diverse employees in a diverse environment -- Managing the organizational environment -- Managing the global environment -- The manager as a decision maker -- The manager as a planner and strategist -- Managing organizational structure -- Organizational control and culture -- Human resource management -- Motivation -- Leadership -- Groups and teams -- Communication -- Organizational conflict, negotiation, politics, and change -- Managing information systems and technologies -- Operations management : managing quality, efficiency, and responsiveness to customers -- The management of innovation, product development, and entrepreneurship.