Effective knowledge management for law firms / Matthew Parsons.

Includes bibliographical references (pages 241-245) and index.

pt. I. Understanding the terrain: knowledge management, law firms, and lawyers. It is said that law firm's don't get knowledge management ; What is knowledge management all about? ; The business and economics of law firms ; Lawyers as knowledge workers: what lawyers do -- part II. Plotting and sailing a course: creating and implementing law firm knowledge strategy. What is a law firm knowledge strategy? How do you develop one? ; Preparation 101: culture matters! -- Consultation: agreeing the processes for change management ; Story: the lawyer's life in the new world -- part III. Recommendations for your personal, interpersonal and impersonal knowledge strategies. Personal knowledge strategy: tacit is king ; Interpersonal knowledge strategy: creation and projection ; Impersonal and digital knowledge strategy. Appendixes. Resources to build your tacit knowledge. 1. Selected web sites that I use ; 2. Software and utilities to know ; 3. Glossary of terms you should know ; 4. Principles, myths, and mistakes: lists from the gurus.