Handbook of conflict management / edited by William J. Pammer, Jr., Jerri Killian.

Includes bibliographical references and index.

Conflict resolution education : multiple options for contributing to just and democratic peace / Kathy Bickmore -- Qualities of peacemakers : what can we learn from Nobel Peace Prize Winners about managing conflict within organizations? / Di Bretherton and Jackie Bornstein -- Contested truths : family mediation, diversity, and violence against women / Dale Bagshaw -- Experiential learning : culture and conflict / Mary Wenning -- Dispute system design in organizations / Lisa B. Bingham and Tina Nabatchi -- Assessing group conflict : understanding the line--staff relationship in fire service / Kevin Baum -- Workplace bullying : overcoming organizational barriers and the way ahead / Rose Boucaut -- Political and administrative roles in school district governance : conflict or cooperation? / Jerri Killian -- Mediated negotiation and democratic theory : implications for practice / Gary Marshall and Connie Ozawa -- Conflict management and community partnering : lessons from the Los Angeles Empowerment Zone / Greg Andranovich and Gerry Riposa -- Method of dialogue : promoting understanding between Hawaiians and non-Hawaiians / Dolores Foley -- Only game in town : managing multistakeholder conflicts / Jagoda Perich-Anderson.