The facility management handbook / David G. Cotts.

Includes bibliographical references and index.

Sect. I. Background and Organization. 1. The Nature of Facility Management. 2. Organizing the Department. 3. Facility Management Leadership -- Sect. II. Planning, Programming, and Budgeting. 4. Strategic and Annual Planning. 5. Financial Management. 6. Space Planning and Management -- Sect. III. Real Estate. 7. Real Estate Options. 8. Lease Administration and Property Management -- Sect. IV. The Design-Build Cycle. 9. Project Management. 10. Programming and Project Development. 11. The Design Process. 12. The Construction Phase -- Sect. V. Operations and Maintenance. 13. Work Coordination. 14. Facility Operations. 15. Maintenance and Repair. 16. Facility Services -- Sect. VI. Facility Management Practice. 17. Administering the Department. 18. Managing Quality Facilities. 19. Managing the Budget. 20. Information Systems and Other Technology. 21. A Problem Solver Looks at the Future of Facility Management.

App. A. The Facility Manager's Tool Kit of References -- App. B. Best Practices in Facility Management -- App. D. Facility Management Education Programs -- App. E. Life-Cycle Cost Example.

"The Facility Management Handbook, now updated for the realities of today's workplace, has everything you need - down to the last detail - to help you organize all your functional activities and create a productive, businesslike facility that integrates people, place, and purpose."--BOOK JACKET.