Protecting the poor : a microinsurance compendium / edited by Craig Churchill.

Includes bibliographical references and index.

Pt. 1. Principles and practice -- 1.1. What is insurance for the poor? / Craig Churchill -- 1.2. The demand for microinsurance / Monique Cohen and Jennefer Sebstad -- 1.3. The social protection perspective on microinsurance / Christian Jacquier ... [and others] -- Pt. 2. Microinsurance products and services -- 2.1. Challenges and strategies to extend health insurance to the poor / Ralf Radermacher, Iddo Dror and Gerry Noble -- 2.2. Long-term savings and insurance / James Roth, Denis Garand and Stuart Rutherford -- 2.3. Savings- and credit-linked insurance / Sven Enarsson, Kjell Wirén and Gloria Almeyda -- 2.4. Meeting the special needs of women and children / Mosleh Ahmed and Gabriele Ramm -- Pt. 3. Microinsurance operations -- 3.1. Product design and insurance risk management / John Wipf, Dominic Liber and Craig Churchill -- 3.2. Marketing microinsurance / Craig Churchill and Monique Cohen -- 3.3. Premium collection : minimizing transaction costs and maximizing customer service / Michael J. McCord, Grzegorz Buczkowski and Priyanka Saksena -- 3.4. Claims processing / Michael J. McCord and Richard Leftley -- 3.5. Pricing microinsurance products / John Wipf and Denis Garand -- 3.6. Risk and financial management / Denis Garand and John Wipf -- 3.7. Organization development in microinsurance / Craig Churchill and Richard Leftley -- 3.8. Governance / Zahid Qureshi -- 3.9. Loss control / Zahid Qureshi and Gerry Noble -- 3.10. Performance indicators and benchmarking / Denis Garand and John Wipf -- Pt. 4. Institutional options -- 4.1. Cooperatives and insurance : the mutual advantage / Klaus Fischer and Zahid Qureshi -- 4.2. The partner-agent model : challenges and opportunities / Michael J. McCord -- 4.3. The community-based model : mutual health organizations in Africa / Bénédicte Fonteneau and Bruno Galland -- 4.4. Institutional options for delivering health microinsurance / Ralf Radermacher and Iddo Dror -- 4.5. Beyond MFIs and community-based models : institutional alternatives / Richard Leftley and James Roth -- 4.6. Retailers as microinsurance distribution channels / James Roth and Doubell Chamberlain -- 4.7. Microinsurance : opportunities and pitfalls for microfinance institutions / Craig Churchill and James Roth -- Pt. 5. The role of other stakeholders -- 5.1. The role of donors / Alexia Latortue -- 5.2. An enabling regulatory environment for microinsurance / Martina Wiedmaier-Pfister and Arup Chatterjee -- 5.3. The promotional role of government / Sabine Trommershäuser, Roland Lindenthal and Rüdiger Krech -- 5.4. The role of insurers and reinsurers in supporting insurance for the poor / David M. Dror and Thomas Wiechers -- 5.5. The provision of technical assistance / Richard Leftley and Richard Lacasse -- Pt. 6. Conclusions -- 6.1. Strategies for sustainability / Craig Churchill and Denis Garand -- 6.2. The future of microinsurance / Felipe Botero ... [and others] -- Appendix I. Description of microinsurance providers.