The management and control of quality / James R. Evans, William M. Lindsay.
نوع المادة :
نصالناشر:Mason, Ohio : South-Western Cengage Learning, [2011]تاريخ حقوق النشر: copyright 2011الطبعات:8th, International edوصف:xxiii, 743, [52] pages : illustrations ; 26 cmنوع المحتوى:- text
- unmediated
- volume
- 9780538452601 (international ed. : pbk)
- 0538452609 (international ed. : pbk)
- TS156 E93 2011
| نوع المادة | المكتبة الحالية | رقم الطلب | رقم النسخة | حالة | تاريخ الإستحقاق | الباركود | |
|---|---|---|---|---|---|---|---|
كتاب
|
UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | TS156 E93 2011 (إستعراض الرف(يفتح أدناه)) | C.1 | Library Use Only | داخل المكتبة فقط | 30010000259090 |
Includes bibliographical references and index.
Introduction to quality -- Total quality in organizations -- Philosophies and frameworks -- Leadership and strategic planning -- Focusing on customers -- High-performance workforce management -- Process management -- Performance measurement and information management -- Building and sustaining performance excellence in organizations -- Statistical thinking and applications -- Six sigma and process improvement -- Design for quality and product excellence -- Statistical process control.
Providing a managerially-oriented, integrated view along with a blend of pertinent technical topics, this text now offers revised, integrated, and more comprehensive coverage of Six Sigma philosophy, concepts and techniques.
