Social identity at work : developing theory for organizational practice / edited by S. Alexander Haslam ... [and others].

"The formal proposal for this book was developed at the 12th General Meeting of the European Association of Social Psychology in Oxford, 199"--P. .

Includes bibliographical references (pages 311-356) and indexes.

Introduction. Social identity at work: developments, debates, directions. Motivation and performance. Social identity and group performance: identification as the key to group-oriented effort -- Group goal setting, social identity, and self-categorization: engaging the collective self to enhance group performance and organizational outcomes -- Realizing the diversity dividend: exploring the subtle interplay between identity, ideology, and reality. Communication and decision making. A social identity approach to communication in organizations -- Social processes in electronic teamwork: the central issue of identity -- Identity metamorphosis and groupthink prevention: examining Intel's departure from the DRAM industry. Leadership and authority. Social identity analysis of leader-member relations: reconciling self-categorization and leader-member exchange theories of leadership -- Interpersonal treatment, social identity, and organizational behavior -- On the social psychology of power and powerlessness: social power as a symptom of organizational division. Change and change management. Identity, culture, and change in organizations: a social identity analysis and three illustrative cases -- Organizational identification following a merger: the importance of agreeing to differ -- A social identity perspective on organizational mergers: the role of group status, permeability, and similarity -- Working with identities: the ASPIRe model of organizational planning, negotiation, and development. Perceiving and responding to inequity. The importance of social identity and self-categorization processes for creating and responding to fairness -- Perceiving and responding to gender discrimination in organizations -- Why consumers rebel: social identity and the etiology of adverse reactions to service failure.