The UX Book : process and guidelines for ensuring a quality user experience / Rex Hartson, Pardha S. Pyla.

Morgan Kaufmann is an imprint of Elsevier -- t. pages.

Includes bibliographical references and index.

Introduction -- The wheel: a lifecycle template -- Contextual inquiry: eliciting work activity data -- Contextual analysis: consolidating and interpreting work activity data -- Extracting interaction design requirements -- Constructing design-informing models -- Design thinking, ideation, and sketching -- Mental models and conceptual design -- Design production -- UX goals, metrics, and targets -- Prototyping -- UX evaluation introduction -- Rapid evaluation methods -- Rigorous empirical evaluation; preparation -- Rigorous empirical evaluation; running the session -- Rigorous empirical evaluation: analysis -- Evaluation reporting -- Wrapping up evaluation UX -- UX methods for agile development -- Affordances demystified -- The interaction cycle and the user action framework -- UX design guidelines -- Connections with software engineering -- Making it work in the real world.