The art of managing everyday conflict : understanding emotions and powerstruggles / Erik A. Fisher and Steven W. Sharp.

Includes bibliographical references (pages [233]) and index.

Hierarchical power systems and how they cause conflict -- Equity power systems and how they remove conflict -- The problem with all-or-nothing situations -- The players -- The role of emotion -- Communicating emotion -- Emotions viewed as strong or powerful -- Emotions viewed as weak or less powerful -- Conflict and power struggles within the self -- Power and the family -- Power and intimate relationships -- Power in the workplace -- Understanding power struggles and conflict -- So, what do I do now? Conflict resolution strategies -- Putting it all together.