Looking for insight, transformation, and learning in online talk / Trena M. Paulus, Alyssa Friend Wise.

Includes bibliographical references and index.

Why investigate online talk? : Introducing the research design framework -- What are we looking for? : Identifying the object of interest in online talk -- What does online talk represent? : Philosophical assumptions and methodological alignment -- What is the research question and how can we answer it? : Up from data, down from design -- When should online talk be treated as data? : ethical practices -- How will the data be acquired? : Characterizing, bounding, and extracting online talk as a data source -- (with Robyn Singleton) how will the data be analyzed? : Part one: Quantitative approaches including content analysis, statistical modeling, and computational methods -- How will the data be analyzed? : Part two: Qualitative approaches including thematic, narrative, conversation, and discourse analysis -- Have we found what we were looking for? : Revisiting the research design framework.