عرض عادي
Total quality management in human service organizations / Lawrence L. Martin.
نوع المادة :
نصالناشر:Newbury Park, CA ; London : Sage Publications, c1993. 1993وصف:ix, 109 pages ; 23 cmنوع المحتوى:- text
- unmediated
- volume
- 0803949502 (PBK)
- HV95 M2743 1993
المحتويات:
1. Quality management: the new managerial wave -- 2. What is total quality management (TQM)? -- 3. TQM as a philosophy of management -- 4. Quality as anorganizational goal -- 5. Collecting and using customer quality data -- 6. Understanding and controlling variation -- 7. Continuous quality improvement throughteamwork -- 8. Top management commitment -- 9. Contractor involvement -- 10. A plan for implementing TQM.
| نوع المادة | المكتبة الحالية | رقم الطلب | رقم النسخة | حالة | تاريخ الإستحقاق | الباركود | |
|---|---|---|---|---|---|---|---|
كتاب
|
UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HV95 M2743 1993 (إستعراض الرف(يفتح أدناه)) | C.1 | Library Use Only | داخل المكتبة فقط | 30010000130047 | ||
|
كتاب
|
UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HV95 M2743 1993 (إستعراض الرف(يفتح أدناه)) | C.2 | المتاح | 30010000129823 | ||
|
كتاب
|
UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HV95 M2743 1993 (إستعراض الرف(يفتح أدناه)) | C.3 | المتاح | 30010000130094 |
"Published in cooperation with the University of Michigan School of Social Work."
1. Quality management: the new managerial wave -- 2. What is total quality management (TQM)? -- 3. TQM as a philosophy of management -- 4. Quality as anorganizational goal -- 5. Collecting and using customer quality data -- 6. Understanding and controlling variation -- 7. Continuous quality improvement throughteamwork -- 8. Top management commitment -- 9. Contractor involvement -- 10. A plan for implementing TQM.
