Managing business crises : from anticipation to implementation / John Burnett.
نوع المادة : نصالناشر:Westport, CT : Quorum Books, 2002وصف:vii, 219 pages : illustrations ; 25 cmنوع المحتوى:- text
- unmediated
- volume
- 156720404X (hbk)
- HD31 B78 2002
نوع المادة | المكتبة الحالية | رقم الطلب | رقم النسخة | حالة | تاريخ الإستحقاق | الباركود | |
---|---|---|---|---|---|---|---|
كتاب | UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HD31 B78 2002 (إستعراض الرف(يفتح أدناه)) | C.1 | Library Use Only | داخل المكتبة فقط | 30010011075732 | ||
كتاب | UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HD31 B78 2002 (إستعراض الرف(يفتح أدناه)) | C.2 | المتاح | 30010011075731 |
Includes bibliographical references (pages [203]-207) and index.
Introduction: Were You Prepared? -- 1. Crisis Management in a Nutshell -- 2. The Activity of Doing Research -- 3. Assessing Your Vulnerability -- 4. Goal Setting as Part of Crisis Planning -- 5. Organizing to Manage Crisis -- 6. Putting Controls in Place -- 7. Understanding Your Stakeholders -- 8. Triggering Events -- 9. Human Communications -- 10. Communicating in a Crisis -- 11. Crisis Communication Tactics -- 12. Evaluate, Recover, Revise.
Annotation {u01C2}b This book will add a new dimension to our understanding of what crises really are, how to evaluate them, and ultimately how to respond to and cope with them more successfully.