Total quality management in human service organizations / John Gunther, Frank Hawkins, editors.
نوع المادة : نصالسلاسل:Springer series on social work (Unnumbered)الناشر:New York : Springer Pub. Company, [1996]تاريخ حقوق النشر: copyright 1996وصف:xxii, 236 pages : illustrations ; 24 cmنوع المحتوى:- text
- unmediated
- volume
- 9780826193407 (hbk)
- 0826193404 (hbk)
- HV41 T64 1996
نوع المادة | المكتبة الحالية | رقم الطلب | رقم النسخة | حالة | تاريخ الإستحقاق | الباركود | |
---|---|---|---|---|---|---|---|
كتاب | UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HV41 T64 1996 (إستعراض الرف(يفتح أدناه)) | C.1 | Library Use Only | داخل المكتبة فقط | 30010011079312 | ||
كتاب | UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HV41 T64 1996 (إستعراض الرف(يفتح أدناه)) | C.2 | المتاح | 30010011079282 |
Includes bibliographical references and index.
Total quality management and human service organizations -- Total quality management: a model of implementation -- The tools of total quality management -- The St. Joseph's Health Centre story / Philip C. Hassen, MA -- Freeport Hospital Health Care Village / Patricia A. Henderson, RN, CHE -- "Quality Oklahoma" and the Oklahoma Department of Human Services / Gene Henry, MSW, Kenneth R. Wedel, PhD, and Karin S. Czypinski, MSW
Service quality enhancement initiative: Newfoundland and Labrador experience / Karen Pollett, MSc -- Hillside Children's Center / Clyde Comstock, MSW, and Susan B. Price, MS -- Total quality management for the developmentally disabled / Sam Breen, BS, JD ... [and others] -- Total quality management in higher education / Melinda Bartley, Ed.D. -- Benchmarking / Edgar Galea-Curmi, MSW, and Frank Hawkins, DSW -- Reengineering / John J. Gunther, DSW ... [and others].