Overcoming social division : conflict resolution in times of polarization and democratic disconnection / Anatol Valerian Itten.

Includes bibliographical references and index.

Disrupted societies -- Frustration -- Disconnection -- Fragmentation -- Polarization -- Escalation -- Overcoming social division -- Public conflict resolution, civic fusion and mediative decision-making -- The purposes of public conflict resolution -- Definitions and characteristics of public conflict resolution -- Origin and developments -- Mediation as a response to public conflicts and critical moments -- The social and democratic dimension : public mediation is more than solving conflicts -- What we know and don't know about public conflict resolution -- Success and failure in public conflict resolution -- Contextual relevant conditions -- Process related conditions -- Conflict resolution dynamics -- Conflict resolution outcomes -- Outcomes of public conflict resolution -- Analysing conflict resolution cases -- Setting the stage: context, content and outcomes -- Let's get empirical : selecting cases and collecting data -- Brakes and accelerators to public conflict resolution -- Zooming out : the bigger picture of public conflict resolution -- Blind spots and guidelines -- Blind spots in public conflict resolution -- Keep on talking to your enemy -- Outlook: social phobias and scaling up -- References -- Annex.