Public sector reform using information technologies : transforming policy into practice / [edited by] Thanos Papadopoulos, Panagiotis Kanellis.

"Premier reference source"--Cover.

Includes bibliographical references and index.

E-government and public sector transformation issues and strategies -- Which digital state is now at the leading edge? : contrasting Canada and the United States / Sandford Borins, Joseph L. Rotman -- Policy and socio-economic contexts for it based public sector reform in postcolonial developing countries : the contrived vs. the actual / James M. Njihia -- Transformation of management in the public sector : exploring the strategic frameworks of e-government / Spyros Angelopoulos, Fotis Kitsios, Vasilis Moustakis -- Information technology and resistance to public sector reforms : a case study in Kenya / Roberta Bernardi -- E-government and inter-organizational collaboration as strategies for administrative reform in Mexico / Luis Felipe Luna-Reyes, J. Ramon Gil-Garcia -- An examination of global municipal government privacy and security policies / Aroon Manoharan, Marc Fudge -- ICT and egovernance : the citizen's trust facet / C. Manolopoulos, D. Sofotassios, P. Spirakis, Y.C. Stamatiou -- Social media-based communities of practice for education in citizenship and sustainability / Dimitra Florou, Dimitris Gouscos -- Applied e-government -- An integrated information system to support the management of world widely spread, educational resources for the Greek Ministry of Education / John Garofalakis, Andreas Koskeris, Theofanis-Aristofanis Michail -- Evaluating the use of structured e-forum tools in consultations on public policies / Euripidis Loukis, Alexander Xenakis, Pedro Soto-Acosta -- A new model for transparency and e-participation : who transforms what policy into whose practice? / Ronit Purian, Niv Ahituv, Phillip Ein-Dor -- Improving performance and customer satisfaction via the use of information technologies in public transportation and logistics systems / Dicle Yurdakul ahin, Deniz T✹sel Eliiyi -- E-government developments in Turkey for supporting public sector transformation / Asim Balci, Tunc D. Medeni -- Addressing contextual influences during ict innovation for public sector reform : the case of taxis / Elpida Prasopoulou -- Administrative flexibility and knowledge in policy delivery / Nick Letch -- Infrastructure for e-government -- It progress stage and management level growth in local governments : the modeling of the Japanese government using empirical surveys / Sadaya Kubo, Tomohide Akebe, Keiko Nakagawa -- Broadband infrastructures as a commodity and the role of local governments / Christos Bouras, Petros Ganos, Vaggelis Kapoulas -- Service oriented architectural principles for interoperable and secure e-government frameworks / Teta Stamati, Athanasios Karantjias, Drakoulis Martakos -- Integrating it infrastructures in the public domain : a proposition of influential factors for enterprise application integration adoption / Muhammad M. Kamal -- Guidelines for successful public internet access points (PIAPS) implementation / Ali Arifo lu, Erkan Er -- Data mining applications in the service of e-government / George Stylios, Dimitris Christodoulakis, Jeries Besharat, Maria-Alexandra Vonitsanou, Ioannis Kotrotsos, Athanasia Koumpouri, Sofia Stamou.

"This book offers an analytical, interdisciplinary examination of electronic governance implementation from theoretical and practical perspectives, for researchers in fields like computer science, information systems, and sociology, and practitioners in policy formulation, implementation, and IT and systems deployment"--Provided by publisher.