عرض عادي
Delighting customers : how to build a customer-driven organization / Peter Donovan, Timothy Samler.
نوع المادة :
نصالناشر:London ; New York : Chapman and Hall, 1994الطبعات:1st edوصف:xvi, 243 pages : illustrations ; 25 cmنوع المحتوى:- text
- unmediated
- volume
- 0412610108
- HF5415.5 D65 1994
محتويات غير مكتملة:
What is missing today? -- The implementation issues -- Becoming world-class-gaining the business edge -- How to make it happen -- Getting started -- Measuring what is important to customers -- Delighting customers -- Quo vadis? -- How to be a winner.
| نوع المادة | المكتبة الحالية | رقم الطلب | رقم النسخة | حالة | تاريخ الإستحقاق | الباركود | |
|---|---|---|---|---|---|---|---|
كتاب
|
UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HF5415.5 D65 1994 (إستعراض الرف(يفتح أدناه)) | C.1 | Library Use Only | داخل المكتبة فقط | 30010000083660 |
Includes bibliographical references (pages [235]-237) and index.
What is missing today? -- The implementation issues -- Becoming world-class-gaining the business edge -- How to make it happen -- Getting started -- Measuring what is important to customers -- Delighting customers -- Quo vadis? -- How to be a winner.
