Collaborative approaches to resolving conflict / by Myra Warren Isenhart, Michael Spangle.

Includes bibliographical references and index.

1. Theoretical Perspectives -- 2. Conflict in Action -- Professional Profiles. John Marks, Co-Founder and President, Search for Common Ground. Myra Isenhart, President, Organizational Communication, Incorporated Bill Drake, Executive Directory of Western Justice Center Foundation -- 3. Negotiation -- Professional Profiles. Lawrence Susskind, Founder and President of the Consensus Building Institute. Mark Undall, United States House of Representatives. Mike Jenkins, Manager of Economic Development, City of San Diego -- 4. Mediation -- Professional Profiles. Barbara Ashley Phillips, Co-Founder of America West Institute. Lenny Marcus, Program Director, Harvard School of Public Health. Joan Kelly, Executive Director, Northern California Mediation Center. Speed Leas, Co-Founder of the Alban Institute. Marjorie Corman Aaron, Mediator for Commercial Disputes -- 5. Facilitation -- Professional Profiles. Christopher Moore, Co-Founder of Center for Dispute Resolution.

John Schumaker, Natural Resource ADR Program Leader for Bureau of Land Management. Michael Spangle, Director of Applied Communication at the University of Denver -- 6. Hybrids: Arbitration -- Professional Profiles. Marshall Snider, Colorado Administrative Law Judge. Dan Kruger, Professor, Michigan State University School of Labor and Industrial Relations -- 7. Hybrids: Judicial Processes -- Professional Profiles. Edward Dauer, Professor of Law and Dean Emeritus, University of Denver. Cynthia Savage, Director, Colorado Office of Dispute Resolution. Jack Lemley, CEO of English Chunnel Project -- 8. Designing Systems for Conflict Management -- Professional Profiles. Mary Rowe, Ombudsperson for MIT. Christina Sickles Merchant, Federal and Commercial Consultant. Frank E. A. Sander, Professor, Harvard Law School -- 9. Training and Education -- Professional Profiles. Nancy Rogers, Professor of Law and Associate Dean, Ohio State University.

Rosemary Romero, President and Executive Director, The Western Network. Jo Anderson, Director of the Illinois Education Association-National Education Association's Center for Educational Innovation -- 10. Summary of Practitioner Insights.