Incident management for operations / Rob Schnepp, Ron Vidal, and Chris Hawley.
نوع المادة : نصالناشر:Sebastopol, CA : O'Reilly, 2017الطبعات:First editionوصف:xii, 156 pages : illustrations ; 23 cmنوع المحتوى:- text
- unmediated
- volume
- 9781491917626
- 1491917628
- T58.64 .S36 2017
نوع المادة | المكتبة الحالية | رقم الطلب | رقم النسخة | حالة | تاريخ الإستحقاق | الباركود | |
---|---|---|---|---|---|---|---|
كتاب | UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | T58.64 .S36 2017 (إستعراض الرف(يفتح أدناه)) | C.1 | Library Use Only | داخل المكتبة فقط | 30020000033591 |
Includes index.
Foreword -- Preface -- Evaluating the incident response PROCESS -- The incident management system (IMS) -- The incident commander (IC) -- Scaling the incident response -- Unified command (UC) -- After action review (AAR).
"Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation."--Back cover.