Effective management : people and organisation / Derek Torrington and Jane Weightman.

Includes bibliographical references and indexes.

MANAGEMENT AND THE MANAGER. Introduction to Management. Management Work. Management Jobs. GOALS. Strategy and Policy-Making. Resource Management. Business Plans and Budgets. Quality Management and Problem-Solving. Corporate Governance and Individual Responsibility. RESPONSIBILITIES. Managing Change and Innovation. Management in an International Organization. Managing Performance. Personal Effectiveness. Equal Opportunities and the Management of Diversity. ORGANISATIONS. Organisation Structure and Culture. Organisational Communication. The Organisation of Jobs and Departments. UNCERTAINTIES. Procedures for Administrative Action. Organisational Politics. Authority, Leadership and Autonomy. Motivation and Influence. Interpersonal Communication. PEOPLE. Selecting Team Members. Staff Development. Training. Team Working. Differing Patterns of Employment. The Future and the Professional Manager.

This new edition includes chapters on resource management; business plans; quality management; corporate governance; and international, external and internal relations, taking account of changes in the public sector. Each chapter has review topics and "putting into practice" exercises.