Employee engagement through effective performance management : a practical guide for managers / Edward M. Mone and Manuel London.

Revised edition of the authors' Employee engagement through effective performance management, c2010.

Includes bibliographical references (pages [224]-232) and index.

Acknowledgments -- The performance management process and employee engagement : an introduction -- Understanding performance appraisal -- Building a climate of trust -- Setting meaningful and effective goals -- Meeting the feedback challenge -- Recognizing employee performance -- Learning about 360-degree feedback -- Coaching for success -- Managing employee and team learning and development -- Managing and preventing employee burnout -- A closing look at performance management and employee engagement -- References -- Author index -- Subject index.